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Being Disability Aware Online Course
CPD Certified Online Training
Institute of Hospitality

Hospitality: Disability and Cultural Awareness

The majority of people think wheelchairs when disability is mentioned! This online course takes learners through the range of disabilities including visual, hearing, mobility and development, encouraging them to develop skills to support customers with disabilities and achieve a positive customer experience.

Sold By: Direction Training

Description

Who is this disability and cultural awareness course for?

Operational staff in hotels to develop their knowledge and skills and increase awareness of legal implications of disability discrimination.

Institute of Hospitality

This online course is endorsed by the Institute of Hospitality (IoH). The IoH is the leading professional body for hospitality professionals.  They promote professionalism in the hospitality industry through lifelong learning.

A CPD Certified Course

This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure integrity and quality by the CPD Certification Service.

 

Learning objectives

Completion of this CPD Certified online course on being disability aware in the hospitality industry will:

  • Increase awareness of disability discrimination
  • Increase awareness of the range of disabilities
  • Develop knowledge of positive communication when dealing with different disabilities
  • Deliver great customer service to exceed the expectations of customers with disabilities

Entry requirements

There are no entry requirements.

Additional information

Accreditation/Endorsements: Institute of Hospitality (IOH)

Audio: Yes

Available for immediate enrolment: Yes

Completion Criteria: Pass Final Test, Visit All Pages

Language: English

Level: Professional Development

Suitable Devices: PC, Tablet & Phone

Video: No

You will be able to access the course for 12 months.

After placing your order online you will receive the following emails;

  • Purchase Receipt Email
  • Account Confirmation Email
  • Online Training Academy Invitation Email

The subject line of your Invitation Email will read:

Thank you for your eLearning Marketplace purchase. You are invited to join The Online Training Academy learning portal.

Click on the link in the email to open the Online Training Academy sign in page and use your email address as your Username and use the Password that you setup during the checkout process.

Your Online Training Academy dashboard will now be displayed and you will see the course you have purchased.

Once you have completed your course you will be able to download a certificate.

Your certificate will be available to download from your Online Training Academy Dashboard.

Related products

£12.00

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