UK: 0844 854 9218 | International: +44 (0)1488 580017
Description
Emotional intelligence (EQ) is a critical component for personal and professional success. To be an effective, well-rounded salesperson, you need to build a combination of hard skills and the soft EQ skills in sales. This online course was created for salespeople by salespeople to provide you with the essential sales skills and techniques you need to overcome the daily challenges you face. The course includes a variety of content styles to create an engaging learning experience and process.
A CPD Certified Online Course
This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure the integrity and quality by the CPD Certification Service.
Learning objectives
By the end of the course, learners will be able to:
- Identify what emotional intelligence (EQ) is, and why it matters in sales;
- Review the 5 components of EQ, and how they apply in sales;
- Assess how to develop each component of EQ;
- Explore the steps to build an empathy map for the stakeholders you are interacting with;
Entry requirements
There are no entry requirements
Course assessment and certification
The candidate must pass the final assessment, however if failed the course content can be revisited and the final assessment re-attempted. On successful completion of the final assessment a downloadable certificate is immediately available.
