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Description
Developing an ability to acknowledge, appreciate and understand different points of view to our own adds dimension to our own version of reality. As a manager, your ability to acknowledge different perspectives either within your team, in client conversations or with colleagues across business functions will provide you with a more well-rounded understanding of the subject and motivations of the respective stakeholders.
This online course was created for salespeople by salespeople to provide you with the essential sales skills, toolkit and techniques you need to overcome the daily challenges you face.
A CPD Certified Online Course
This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure the integrity and quality by the CPD Certification Service.
Learning objectives
By the end of the course, learners will be able to:
- Recognise the importance of understanding different opinions, their significance and how they provide an opportunity to develop a better organisation and team culture;
- Evaluate what happens when you do not consider other viewpoints when making decisions;
- Review why having a diverse network that challenges conventional thinking and attitudes is important to effectively manage relationships;
- Demonstrate how to proactively manage pressure and recognise the impact of stress when making decisions;
- Practise how to develop mental toughness and resilience;
Entry requirements
There are no entry requirements
Course assessment and certification
The candidate must pass the final assessment, however if failed the course content can be revisited and the final assessment re-attempted. On successful completion of the final assessment a downloadable certificate is immediately available.
