This e-learning course has been designed to help managers throughout the organisation who have responsibility for managing people. This course enables you to get a clear picture on what ‘people management’ means.
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This online course is designed for those working within the Health and Social Care sector who require level 2 training in Medication Awareness.
By the successful completion of this course the learner will have gained an understanding and awareness of Medication Awareness, which covers how to manage medication supplies within the health and social care sector.
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By the end of this online course on Managing Conflict and Resilience you will better be able to demonstrate what body language to avoid during conversations, and what techniques to use to deal with certain conversations to enable you to create a rapport with customers.
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This online course is designed for those working within the Health and Social Care sector who require level 2 training in Positive Behaviour Support in Scotland.
By the successful completion of this course the learner will have gained an understanding and awareness of Positive Behaviour Support within the health and social care sector in Scotland.
Communicating to Influence involves more than listening and questioning. It requires you to understand other people’s body language, build rapport and trust with others as well as communicating your message clearly.
In today’s competitive and project-oriented work environment, strong business communication skills are essential for both individual and organisational success. This communicating to influence online course strengthens the ability of delegates to pitch influential content face-to-face or virtually. This can determine how they are perceived, trusted and able to command a positive influence, whether presenting one-to-one or to an audience.
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This online course is designed for those working within the Health and Social Care sector who require level 2 training in Venepuncture.
By the successful completion of this course the learner will have gained an understanding and awareness of the basic processes performed whilst collecting a blood sample through venepuncture and how an individual may be supported throughout the process.
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Essential sales skills and strategies online course. Learn how to close any sale without sounding like a salesman!
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This online course is designed for those working within the Health and Social Care sector who require level 2 training in Pressure Area Care.
By the successful completion of this course the learner will have gained an understanding and awareness of Pressure Area Care and how to support individuals within the health and social care sector.
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Are you struggling to engage your virtual team or clients? This online course is designed for anyone who needs to communicate virtually to influence – from virtual team leaders and remote team members to small business owners and entrepreneurs. When you can no longer meet colleagues, connections and customers face to face, a new suite of skills is required.
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Learn how to design performance outcomes that motivate rather than de-motivate your team. With an effective performance management strategy, you can target each person’s key motivation and explore the difference between equity and expectancy.
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This online course is designed for those working within the Health and Social Care sector who require level 2 training in Mental Health Awareness.
By the successful completion of this course the learner will have gained an understanding and awareness of Mental Health Awareness within the health and social care sector.
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Neglect is the persistent failure to meet a child’s basic physical and/or psychological needs such that it is likely to result in the serious impairment of health or development. Its also the most common form of child abuse.
If you work with children and families, you can educate yourself in how to spot the signs with this neglect online course.
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