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Basic Life Support for Health and Social Care - Certified by CPD

Learning how to provide Basic Life Support (BLS) could help you to save a life and may well be the most valuable skill you will ever learn. In this Basic Life Support CPD Certified course you will learn how to perform CPR on infants, children and adults. You will also learn how to use an Automated External Defibrillator (AED) and learn how to respond to people who are choking. This course is based on the latest Resuscitation Council (UK) guidelines and contains guidance and videos kindly provided by St John Ambulance.

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General Data Protection Regulation - GDPR - Practitioner Training

Price is per online user of this course. EU applicable VAT is added.

When the GDPR (General Data Protection Regulation) comes into force in May 2018, will your organisation be up to speed on what this means for its data?

If you are involved in the road towards compliance as a compliance officer, technology professional or data manager, this is the ideal course for you.

This comprehensive online training course is focused on assisting learners to undertake the role of data protection officer (or equivalent practitioner role) under the GDPR.

The aim of this GDPR training course is to help you ensure that as the person who has overall responsibility for data protection within your organisation, you have the required knowledge for to help your organisation towards full GDPR compliance.

 

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Interviewing Skills - CPD Accredited

Price is per online user of this course. Applicable VAT will be added.

During this CPD Accredited online course you will learn the essential skills of interviewing which are designed to bring about a satisfactory conclusion.

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IOSH Managing Safely

The IOSH Managing Safely training course is perfect for managers, supervisors, directors and other key members of staff. People in those positions are tasked not only to lead by example, but also to consistently remind their team members of how crucial it is to uphold their company’s established health and safety practices, and persuade them to carry out these practices for the great benefit of the organisation they all serve.

Customer Service - First Contact

Price is per online user of this course. Applicable VAT is added.

What first impression do you give when you first meet or speak to a customer? Here you’ll put yourself in your customer’s shoes and learn how to see yourself through their eyes. Discover how to make that vital good first impression and set the tone for a successful relationship.

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Safeguarding Awareness - for Higher Education - Certified by CPD

Would you be able to spot abuse of a child or vulnerable adult?

This course is particularly aimed for people who work in Higher Education and want an overview of safeguarding in a HE setting. Even if you don’t work directly with children or vulnerable adults, you may be in a position where you can help prevent or stop abuse.

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Food Allergies and Special Diets (DT)

Allergy Awareness training for food and drink service staff has been a legal obligation in the UK since December 2014, but there is still a lack of awareness in businesses of the implications of not carrying this out. Staff cannot say ‘they don’t know’ in response to a customer question and understand the danger of ‘bluffing’ an answer.

A recent prosecution has taken place resulting in a 6 year prison sentence of a restaurant owner and regular surveys still show that 70-80% of customers don’t trust staff to give the correct information.

This online course is CPD Certified and endorsed by the Institute of Hospitality.

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Making Presentations Powerful

Price is per online user of this course. Applicable VAT is added.

Make your presentations more powerful by learning how to structure your ideas clearly, be aware of your audience and their needs, and use visuals that impact to enhance your presentations.

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Understanding an Individual with Learning Disabilities

This e-learning course uses real-life case studies and interviews to provide learners with a better understanding of the rights of people with learning disabilities as well as how attitudes to their support have changed. The course highlights some of the issues that affect people with learning disabilities, for example in relation to communication, and will enable learners to help the people they support to tackle some of these issues should they arise.

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General Data Protection Regulation - GDPR - Foundation Training

Price is per online user of this course. EU applicable VAT is added.

When the GDPR (General Data Protection Regulation) comes into force in May 2018, your organisation will be liable for hefty fines if it doesn’t comply.

If you’re responsible for building and implementing the policies around operations which process data, you need this course.

This seven-module, comprehensive data protection course provides practical advice to staff who are responsible for processing personal data and executing data protection measures within their organisation in line with GDPR compliance requirements.

This GDPR training course contains modules covering definitions and principles, individual rights, consent and other conditions for processing, information privacy notices, breach management and the notifications and steps to data protection legislation compliance – it’s a one-stop shop for policy professionals.

 

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The Key to Improving Retail Sales

Price is per online user of this course. Applicable VAT will be added.

This CPD certified online session has been created by expert trainers to improve performance and effectiveness for those working in the retail environment. It is part of the wider “Retail Skills Academy” programme (see below) and can also be used as a “stand alone” module for training for this specific topic. The course uses engaging, interactive e-learning which is delivered at a brisk pace; ensuring that the full session can be completed in 20 to 25 minutes.

All of the courses in this range are interactive to keep your attention and are a mixture of presenter led training, online presentations, quizzes and exercises. And at the end of each session there’s a 1-page cheat sheet to walk you through exactly what you should do when it’s time to implement the training back in the workplace – after all, that’s when the real work starts!

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The Recruitment Process - CPD Accredited

Price is per online user of this course. Applicable VAT will be added.

During this CPD Accredited online course you will learn a 6 stage process to ensure successful recruitment of the right individual in the right position.

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