Everyone should be healthy and safe in their workplace, regardless of the nature of their role. An important part of maintaining this health and safety is the assessing of potential risks.
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Do you know your nouns from your pronouns? Are you confident that you can avoid dangling participles? And where do you stand on split infinitives?
Our ‘Glorious Grammar’ e-learning course will help you to avoid grammatical gaffs and increase your confidence and the quality of your work.
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This TQUK accredited Level 3 Award in Education and Training is an introductory teaching qualification. Achieving this Award will provide sufficient evidence that the learner has acquired the necessary skills and knowledge to prepare, plan, deliver and evaluate basic teaching and learning sessions, in a variety of teaching or training contexts.
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This online course is designed for those working within the Health and Social Care sector who require level 2 training in Obsessive-Compulsive Disorder.
By the successful completion of this course the learner will have gained an understanding and awareness of Obsessive-Compulsive Disorder and how to support individuals with this diagnosis.
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Are you able to spot what your customers need and want? Discover how to ask skillful questions to draw them out, listen actively and tune in to your customer by reading their body language and interpreting the meaning behind the words they say.
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Delegation is a valuable skill when managing and working with others. To delegate effectively means being able to hand over responsibility for a task and feeling confident that the person you’re delegating to is set up to succeed. This Effective Delegation online course helps you get the most out of your time and empower those you work with to confidently take on extra responsibilities and opportunities.
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This online course is designed for those working within the Health and Social Care sector who require level 2 training in Self-Harm.
By the successful completion of this course the learner will have gained an understanding and awareness of how to support individuals who self-harm within the health and social care sector.
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This 3 module course covers many aspects about new and expectant mothers in the workplace; from their entitlements, to the risk assessments protecting them and their employers from potential hazards in the working environment.
You will also learn about the most common ailments of being pregnant.
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In this Developing Leadership Style online course you will learn to identify your personal leadership style and how to incorporate your style into any role.
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This Unconscious Bias online course focuses on the impact on customer service interactions with particular focus on the micro-behaviours that aren’t necessarily under our conscious control.
Everyone has Unconscious Biases. We may favour other people because they look or sound like us and dismiss others who are different. These thoughts may inform some or all of our decisions at work whether it is recruitment or promotion of staff or team interactions.
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This Workplace Essentials Conflict Resolution online course will give you some skills and tools to help settle any conflicts that arise in your workplace.
Avoiding conflict at work is not a good idea, it rarely resolves itself, and conflict is often innevitable. If you are able to recognise conflict and learn conflict resolution techniques you will be able to turn it around, maybe even to your advantage. Learning conflict resolution skills is an importatnt part of building a great team.
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This e-learning course has been designed to help managers throughout the organisation who have responsibility for managing people. This course enables you to get a clear picture on what ‘people management’ means.
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