Health and Safety: Risk Assessments

In this online course on Risk Assessments you will learn the benefits of, and how to correctly use risk assessments in the workplace.

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Introduction to Governance Online Training

Price is per online user of this course. EU applicable VAT added.

This online course covers what is governance and the board’s role in adhering to good corporate governance.  At the end of the course you should have a good understanding of how governance works and its value to an organisation.  An understanding of governance will give you trust and transparency to the ethical way in which decisions are made for your benefit and that of the company.

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Blockchain for Business 101 - CPD Certified (BN)

This course will demystify blockchain technology through the use of genuine business case studies & real world applications. No technical background is needed, the course provides online learning in blockchain technology for everyone to understand.

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Professional Housekeeping: All About Making Beds

Most people love their bed at home, therefore Housekeeping staff have a responsibility to ensure that the way the bed looks gives guests an impression that care has been taken and the way the bed is made contributes to a comfortable nights sleep.

This online course on bed making is CPD Certified and endorsed by the Institute of Hospitality.

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Positive Behaviour Support - CPD Certified

This online course is designed for those working within the Health and Social Care sector who require level 2 training in Positive Behaviour Support.

By the successful completion of this course the learner will have gained an understanding and awareness of Positive Behaviour Support within the health and social care sector.

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Create Outstanding Customer Experiences With 3D Service

In this practical and action-oriented customer service online training programme, business competitiveness expert Andy Hanselman introduces the principles for creating outstanding customer experiences and creating customer delight. Anyone can tell customers to “have a nice day” or give stuff away! The key is to ‘exceed’ expectations and do this consistently.

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Satisfying Challenging Customers

Price is per online user of this course. Applicable VAT is added.

Every customer is different! Explore how to approach a range of different situations involving challenging customers with a friendly, calm and professional manner, whether they are uncommunicative, in the wrong, indecisive, impolite or unfamiliar with your product or service.

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Health and Safety Level 2 - CPD accredited

Price is per online user of this course. Applicable VAT will be added.

Monitoring and regulating health and safety is important for employees to avoid harm or illness at work. The Health & Safety course covers everything you need to know to minimise risk in the workplace and keep everyone safe.

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Self-Harm - CPD Certified

This online course is designed for those working within the Health and Social Care sector who require level 2 training in Self-Harm.

By the successful completion of this course the learner will have gained an understanding and awareness of how to support individuals who self-harm within the health and social care sector.

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Information Security: Staying Safe Online

Price is per online user of this course. Applicable VAT will be added.

Learn how to keep your equipment and data secure while using the internet for work.  This online course covers every aspect of online work, from using a company email address to working remotely, providing essential tips and strategies to help you to combat the associated risks. This online course is guided by audio narration, and engaging with interactive exercises.

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Stress Online Training

The Health and Safety Executive defines stress as the ‘reaction people have to excessive pressures or other types of demand placed upon them’.  This online course covers methods of identifying stress and deals with coping strategies for reducing the stress felt at work.

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