Creating a Code of Conduct Online Course

Price is per online user of this course.

This Creating a Code of Conduct online course will take you through the steps to determine appropriate conduct and to navigate tricky or touchy ethical situations.

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Assessment and Approval of Adopters - Certified by CPD

Price is per online user of this course. EU applicable VAT is added.

It can be a difficult and long winded process, adopting a child. New statutory adoption legislation in July 2013 aimed to cut waiting lists and bring families together quicker.

This course details what’s changed and widens your knowledge of the adoption approval process allowing you to develop a holistic view of the process.

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Malware Awareness Training

This online training ensures that you are aware of the dangers of the different types of malware. Learn to recognise malware and prevent infections.

Malware is short for ‘malicious software’. It is a collective name for different types of malicious software. Ransomware is a well-known type of malware.

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Food and Drink Safety Awareness Course

This Food and Drink Safety Awareness online course is not a level 2 qualification module but not all your staff need a formal qualification. Food Hygiene regulations allow staff other than key food handlers ie: chefs, to be trained ‘to the needs of the job’.  This is an interactive module and is designed specifically for food and drink service staff and uses examples of both areas throughout. Consider using Allergy Aware with this module for all round knowledge.

This online course is CPD Certified and endorsed by the Institute of Hospitality.

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Customer Service - Angry Customers

Are you and your staff able to keep a cool, professional head when dealing with an angry customer? Study online and learn the skills necessary that make the difference between a customer who feels satisfied with the resolution and one who never wants to use your business again..

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Loss and Bereavement - Certified by CPD

Price is per online user of this course. EU applicable VAT is added.

This interactive and engaging course tackles the tough subject of loss and bereavement. The course looks at different types of loss and how they effect people, including how adults, teenagers and children handle loss. You’ll learn how to support the bereaving adult or child with practical tips and a thorough understanding of how to communicate with the bereaved.

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Criminal Exploitation and County Lines - Certified by CPD

Criminal exploitation is a huge issue that involves people all over the world. It’s a very real problem, and is extremely difficult and dangerous for victims of exploitation to get help. We all play a role in our community to look out for exploitation, and understanding criminal exploitation, including county lines, is crucial. This online course will help you to become more aware of criminal exploitation and its different forms, and to understand what signs to look out for and how to respond.

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Introduction to Continuous Improvement

Price is per online user of this course. Applicable VAT will be added.

In this online course you will be introduced to the basics of continuous improvement, as well as the benefits that can come from using it.

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Lone Working

Price is per online user of this course. EU applicable VAT added.

This online course provides guidance on how lone workers’ health and safety is managed with your organisation.  It will help you to understand what you need to do to keep safe when working alone.

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Legionella Awareness - CPD/RoSPA Approved

Price is per online user.  Applicable VAT will be added.

This online course is aimed at people who work where there is a water system including spas, air conditioning and cooling towers that could be susceptible to Legionella.

Interactive pages allow learners to explore the facts about Legionella and Legionnaire’s disease, learn about the legislation, find out how Legionella becomes harmful and see how to manage and control the risks of Legionella build up. In addition, learners will find out about maintaining water cleanliness using temperature or treatments.

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Delegation Skills - CMI and CPD Accredited

Price is per online user of this course. Applicable VAT will be added.

This accredited online session has been created by expert trainers to enable busy managers to improve their effectiveness. It is part of the wider CMI-endorsed “Management Skills Award” (see below) and can also be used as a “stand alone” module for training for this specific topic. The course uses engaging, interactive e-learning which is delivered at at a brisk pace; ensuring that the full session can be completed in 20 to 25 minutes.

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Working from Home: Strategies for Remote Employees

Price is per online user of this course.

This online course will help you decide if working from home is a good fit for you and then provide some strategies for being effective as a remote employee.

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