Price is per online user of this course. EU applicable VAT is added.
This online course will benefit anyone with responsibility for conducting or attending sale meetings with prospective or existing customers. You will learn how to maximise the client meeting with optimum impact and be able to confidently navigate your way through the process.
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Disruptive behaviours in the workplace can be challenging and frustrating for any manager or team leader. They can disrupt team communication which can lead to low morale and lack of participation by other team members.
Managers and team leaders have a duty of care to their team to intervene and resolve issues that arise as a result of challenging behaviours. This highly interactive course looks at various scenarios and asks “What is challenging behaviour?”, “What techniques do Leaders need to diffuse challenging situations?” as well as how and when a Leader needs to step in and intervene.
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This course is designed for those working within the Health and Social Care sector who require level 2 training in Multiple Sclerosis.
By the successful completion of this course the learner will have gained an understanding and awareness of Multiple Sclerosis within the health and social care sector.
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This e-learning course has been designed to introduce people involved in the manufacturing, processing, and production of food to the principles of HACCP. It is applicable to all sectors of the food industry.
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This online course will help you reduce stress, learn faster, improve your reflexes and much more. The goal is to help you understand yourself better, and get yourself to peak mental performance.
The course covers the background knowledge you need to understand how the brain defines our mental performance, and how various factors affect this. This enables you to understand how exercise, sleep, food, habits, and more can be used to boost your brain performance and help you function at your best.
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Process Mapping enables teams to visualise what is going on in a process and identify areas in need of improvement. This course will teach you the tools and techniques to create and analyse a process map. On completion of this course, you will be able to run basic Process Mapping workshops in any organisation.
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In this online course you will learn Health and Safety at an advanced level.
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This course covers
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This RoSPA/CPD approved First Aid training course is a fast and effective way to meet your health and safety responsibilities.
First aid and CPR training has practical benefits both at work and at home. First Aid training ensures that all employees become more safety aware, which helps reduce the number of accidents. First aid training saves lives, particularly in situations where there are serious injuries and it is critical that immediate action is taken.
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Licensing Awareness for Operational Staff is not a full licence course but is designed for operational staff to develop their understanding of the importance of handling alcohol to the correct legal and company standards in the workplace. The importance of displaying a summary licence, the measures for the range of alcoholic drinks from spirits, beers, wines and fortified wines are discussed along with offering water to customers, age checks and recording refusals.
This Licensing Awareness for Operational Staff training also overviews the initial handling of drunk customers, giving accurate descriptions under the Consumer Protection Regulations and the fines that are applicable under licensing regulations.
This online course on Licensing Awareness is CPD Certified and endorsed by the Institute of Hospitality.
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This online course is designed for those working within the Health and Social Care sector who require level 2 training in Health and Safety.
By the successful completion of this course the learner will have gained an understanding and awareness of Health and Safety, which covers your responsibilities to safety within health and social care sector.
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Coaching is one of the best ways to develop others and share experience and expertise with them. You don’t need to be an expert to coach – what you do need to be is a good communicator with a willingness to support others.
In this short, engaging and interactive online course you can learn what the essential skills of coaching are, and how you can apply these systematically by applying a seven-step framework for taking the person you are coaching through all the stages of a coaching assignment.
By the end of the course you will have the confidence to be an effective coach.
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