This online course aims to help you increase sales through a better understanding of your customers.
The customer experience is 70% of the buying decision, so providing a great customer experience is a critical factor for succeeding in business.
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Learn how to keep your reputation intact during a crisis with this Crisis Management online course.
Good communication in a crisis can make or break a corporate reputation. Knowing the principles of great crisis communication will ensure that, however the crisis arose, there will be minimal damage to your reputation and minimal time to recover from any adverse opinion.
In this rapid masterclass in public relations, media communication expert Alan Stevens explains how you can shape and control your messages to the world, even at the very worst of times.
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This online course covers the problems surrounding the abuse of legal and illegal substances at work, disciplinary procedures and policy.
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In a world where complexity, ambiguity and volatility are becoming the norm, thinking creatively and problem-solving skills are key competencies. Explore how you can channel your thinking into a creative output.
It has become increasingly important for organisations to rely on creative thinking, in an effort to distinguish themselves from competitors. Research suggests that creativity, as a leadership skill, may outweigh competencies such as global thinking.
Solving problems as a team needs a range of different thinking styles. Learn how to overcome blocks to creative thinking in the team and harness different thinking styles. Explore how to help your team approach problems positively and enthusiastically using a six stage process.
This highly interactive course is aimed at Leaders who wish to develop their creative thinking skills which in turn will help their teams overcome challenges.
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This is a practical online course on agile leadership, aimed at people who are not necessarily in official management roles, but who want to take on a leadership role to improve their team’s performance and adopt agile practices.
Are you looking to create a culture of openness and growth in your organisation? Are you ready to learn the guiding principles of agile and introduce them to your team? Do you want to work on your own Agile Leadership Plan, so that you can start putting your knowledge into action right away? Well then, this Agile Leadership course is for you!
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This online course on Protection Against the Effects of Noise looks at how to reduce the risk of noise hazards. Many of us take the faculty of hearing for granted, and often don’t do enough to protect our long term hearing, whether it be in our personal or professional lives. Hearing loss can occur gradually, due to excessive exposure over a period of time or immediate caused by sudden excessively loud noises. Loss of hearing is a disability and can be permanent.
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Price is per online user of this course.
This online course is for anyone concerned with the practical application of nutrition to healthy eating, including individuals, caterers, fitness trainers, community workers and food and health related occupations.
Delegates will gain a good understanding of all issues relating to nutrition and health, and healthy eating including the importance of a balanced diet.
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This online course is designed for those working within the Health and Social Care sector who require level 2 training in Anxiety.
By the successful completion of this e-learning course the learner will have gained an understanding and awareness of Anxiety and the relevant approaches and techniques to enable them to support individuals.
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This online course is designed for those working within the Health and Social Care sector who require level 2 training in Suicide Awareness.
By the successful completion of this course the learner will have gained an understanding and awareness of what constitutes suicidal thoughts and feelings, and how to discuss suicidal feelings with someone who is experiencing them.
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This online course is designed for those working within the Health and Social Care sector who require level 2 training in Positive Behaviour Support.
By the successful completion of this course the learner will have gained an understanding and awareness of Positive Behaviour Support within the health and social care sector.
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Stress isn’t just a ‘buzzword’. It’s something that every one of us adults suffers from, right? Because stress is so common, sometimes it’s just assumed that we’ll ‘get over it’. But it’s not that simple. Stress can be extremely hard to ‘shake off’, in fact, it’s one of the six leading causes of death. We’ve GOT to take it seriously, and this useful stress online course will help.
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This online course covers what is governance and the board’s role in adhering to good corporate governance. At the end of the course you should have a good understanding of how governance works and its value to an organisation. An understanding of governance will give you trust and transparency to the ethical way in which decisions are made for your benefit and that of the company.
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