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Description
A critical component in every successful salesperson’s toolkit is their ability to ask the right question at the appropriate time in the sales cycle. A good strategy will reduce sales cycle times and allow conversations to flow. This online course was created for salespeople by salespeople to provide you with the essential sales skills and techniques – like the art of questioning – you need to overcome the daily challenges you face. It uses a variety of content types to create an engaging learning experience and process.
A CPD Certified Online Course
This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure the integrity and quality by the CPD Certification Service.
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Learning objectives
By the end of the course, learners will be able to:
- Explore the 6 active listening skills and assess their significance in sales;
- Identify how to build rapport through questioning;
- Evaluate the different types of questioning techniques that can be used depending on where you are in the sales funnel;
- Assess how to create your own flexible question-and-answer strategy to make responses more predictable;
- Examine how to question deeply using the 5 why root cause analysis technique;
Entry requirements
There are no entry requirements
Course assessment and certification
The candidate must pass the final assessment, however if failed the course content can be revisited and the final assessment re-attempted. On successful completion of the final assessment a downloadable certificate is immediately available.
