Description

Course Overview

This course forms part of the accredited “Management Skills Award”, an online training programme accredited by The Chartered Management Institute (CMI) and The Continued Professional Development (CPD). The Award consists of 13 online management training sessions that you can take from the comfort of your own desktop, mobile or tablet. The main purpose of the Award is to provide the managers who take it with a firm foundation in management skills best practices.

To achive the full award, you must complete all 13 sessions (within a 12 week period) and request/complete the end of programme assessment which consists of 30 multiple choice questions.

All 13 courses are available individually and also as a “complete” Management Skills Award package (which represents best value for those wishing to complete the full programme).

The sessions are practical and interactive. We don’t believe in long, lecture like online training. Instead, this programme will get you engaged from the outset.

Course Objectives

• A definition of communication in business
• Examples of how people see things from different perspectives
• The skills of face-to-face communication
• A model for communicating effectively
• Using your satellite navigation system of communication
• How matching and mirroring creates bonds between people
• How pacing and leading creates progress in relationships
• How filters affect our belief systems
• The effective use of deletion, distortion and generalisation filters
• The three skills in the art of persuasion
• How to express your ideas through images and emotion

Course Duration

20 – 25 minutes

Payment Options and Discounts

For purchases of 1 to 9 user enrolments select the number of users you require and add the product to your shopping cart by selecting Add to Cart. You will then be able to make payment using most credit and debit cards or a Paypal account.

For a licence for 10 or more user enrolments, discounts, or if you would like to pay by BACs transfer or by invoice, please contact a customer advisor on 0844 854 9218 or email enquiries@elearningmarketplace.co.uk.

Purchasing Options for your Organisation

We offer a variety of purchasing options giving you total flexibility in how you purchase online training for your organisation. Let us know your requirements and we’ll advise you on the most cost efficient method of purchasing:

• User Licence – a licence for a specified user on specified course/s. The user licence consists of a number of enrolments for a user to use on specified courses.
• Course Licence – a licence for specified course/s for any learner. The course licence consists of a number of enrolments to use on specified course/s for any learner;
• Bundle Licence – a licence for a specified bundle of courses. The bundle licence consists of a number of enrolments to use on any course for any learner in the bundle;
• Subscription Licence – a licence for a maximum number of users to access any course in a specified bundle;
• Site Licence – a licence to install one course, or one or more bundles of courses on your own learning management system. The site licence consists of a number of enrolments to use on any course for any learner in the bundle;

For more information on purchasing options and discounts please phone a customer advisor on 0844 854 9218.