Description

Learn all about Silver Service techniques with step-by-step guides, videos and interactive elements in this Institute of Hospitality endorsed online course. Learners will gain the most by preparing cutlery and scrap food in advance and joining in!  Images and step by step guides demonstrate the base technique of holding a spoon and fork and then picking up food. Silver service procedures from which side to serve from to the crumbing down procedure are explored and learners are given clear reason why the steps are important. The high level service procedure of Gueridon Service is touched on allowing for learners to have something to aim for!  Each section encourages learners to have ideas on how they can improve.

What topics are covered in this Silver Service Techniques online course?

• Hold a spoon and fork to serve food
• Understand the importance of delivering a high level of service professionally
• Silver serve food from the correct side of the customer using postures that help make serving easier
• Place food items on customers plates in the expected sequence
• Be allergen aware when silver serving food items
• Understand the importance of portion control
• Silver serve sauces, gravies and soups
• Carry out crumbing down procedures
• With practice, become confident at silver service

The course is delivered fully online and is split into two highly interactive sections. Learners will engage with videos and step by step guides along with questions and activities set in hospitality and finish with a quiz to ensure points are remembered and understood. The course may be completed in short sections over a period of time or all at one go!  In addition, there are links to websites that can be used to research further learning.

Sections include:

• Base technique of holding a spoon and fork
• Procedures to siler serve food to guest

Institute of Hospitality

This online course is endorsed by the Institute of Hospitality (IoH). The IoH is the leading professional body for hospitality professionals.  They promote professionalism in the hospitality industry through lifelong learning.