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Description
Effective communication is one of the most essential sales skills. When we think of the most powerful leaders, business people, and effective change agents in the world, we realise that they all have one thing in common: an ability to effectively communicate their intended messages.
This online course was created for salespeople by salespeople to provide you with the essential sales skills, toolkit and techniques you need to overcome the daily challenges you face.
A CPD Certified Online Course
This online course has reached the required Continuing Professional Development (CPD) standards and benchmarks, and the learning values have been scrutinised to ensure the integrity and quality by the CPD Certification Service.
View more courses on Sales & Marketing and Communication.
Learning objectives
By the end of the course, learners will be able to:
- Examine what effective communication is and why it is important in sales;
- Identify how to communicate effectively with internal and external stakeholders;
- Discover the 7C’s of communication and how it applies to sales;
- Develop the ability to recognise and adapt to the 5 communication styles;
- Explore how to communicate effectively with introverts and extroverts;
Entry requirements
There are no entry requirements
Course assessment and certification
The candidate must pass the final assessment, however if failed the course content can be revisited and the final assessment re-attempted. On successful completion of the final assessment a downloadable certificate is immediately available.
