Description
This video-led sales skills online course is divided into 6 parts. Each segment is provided as a 10-minute video and a workbook with three sections in each video guiding you to pause and answer questions that apply to you in your role. Whether phone based or face to face these skills can be easily applied in any sales related role.
Topics Covered in this Online Course
- Know your business
- Introduction to selling
- Managing customer needs
- Outbound calling
- Closing the sale
- Negotiation skills.
Extra Information
Each topic includes a workbook that will help you apply the principles in your role and provide an action plan that you can work towards for each area.
Entry requirements
There are no entry requirements
Course assessment and certification
On completion of the course a downloadable certificate is immediately available